We hosted Drupal websites at Hetzner for a few years. While it's unbeatable on price, it requires a skilled Linux sysadmin, which weights on personnel costs. Our guesstimate was that we'll pay a third more for a Drupal hosting, but our sysadmin costs would go down by ⅔. Add in non-material considerations, such as lower personnel turnover risks and better DDoS protection, and alternatives to Hetzner start to look almost attractive.
So, we decided to check Drupal cloud hosting solutions and asked for quotes from Pantheon and Acquia. Pantheon was less expensive and had more features. It also edged out Acquia on technology by using Linux containers instead of Amazon Web Services as underlying infrastructure. Unfortunately, Pantheon servers were located near Chicago, while most of our readers are from Europe, so we had no choice but to go for Acquia.