Who benefits from the service vouchers (dienstcheques, titres-services)
PHBs, stay away. This is as complicated as the Type C work permit gamble, Type B vs. immigration legal loophole or the intrinsics of the payslip calculation.
Here is the idea of service vouchers in a 100 words. A few years ago, you could find someone to clean your house or iron your shirts by a word-of-mouth. After the job was done, you paid them in cash 8 € per hour and you were done. Nowadays, you first buy service vouchers from a multinational, state-assigned monopoly at the price of 6.70 €. You then call a service provider which is a company licensed by the state to accept service vouchers for house holding services. They make you sign a contract and they send their employee to you. Every visit, you give the cleaner as many service vouchers as the hours worked. The cleaner returns the service vouchers to his employer and the employer claims from the state 20 € per voucher. You, as a customer are not done yet as well, you can subtract the amount you paid for service vouchers in your personal yearly tax form, which decreases the real price of service vouchers down to 4,69 €.
At first sight, there's a clear gain from the customer's point of view. The service gets cheaper. However, the customer loses time in paperwork and is somewhat bound by the contract from now on. There's also an intuitive expectation of decreased service quality, as the service becomes less personal.
On the other hand, the state clearly loses 13,30 € per working hour, and some more money in personal taxes, which makes the service vouchers program look slightly unrealistic. Where's the catch?
